Policies

SAMPLE POLICY
Sample orders intended to fulfill larger orders can be placed, providing all other factors meet the manufacturers requirements. Samples are not returnable. Standard discounts apply to samples.

RETURN POLICY
All sales are considered final and no returns are accepted without prior authorization. Contact us for return authorization information. Refund processing may take up to 30+ days, depending on processing time from the vendor. Manufacturing defects, or items that may have been shipped in error may be returned. Discrepancies between ordered goods and goods actually received, must be reported within 5 business days of delivery of those goods. Decorated garments are not returnable, regardless of who decorated them. Prior to decoration, it is important for your decorator to check your order for accuracy; this is not the responsibility of Driving Impressions or their partners.

INVENTORY
Once we have your complete order, all necessary information (PO number, ship to address, SKUs, colors, sizing, etc.) we will process your order. Until that happens, nothing is on hold or reserved with any of our brands. Availability changes rapidly, especially during the back to school, and holiday seasons. It’s important to work promptly with your customer to get an order placed.